Information you provide
When you submit a service enquiry, you may provide your name, mobile number, city, solar plant capacity, system type, inverter details, generation or alarm information and a description of the issue.
How we use it
We use submitted information to review your enquiry, contact you about the requested service or technical issue, understand service requirements and maintain relevant enquiry records.
Website infrastructure
This website is hosted using third-party infrastructure. Form submissions and technical logs may be processed by service providers used to operate the website. Their own terms and privacy practices may apply to their processing.
Sharing
We do not publish enquiry information. Information may be shared with personnel or service partners where reasonably necessary to evaluate or deliver the requested service, or where required by law.
Retention
Enquiry information may be retained for operational, service-history, legal or record-keeping needs. Retention periods can vary with the nature of the enquiry.
Your request
To ask about personal information submitted through this website, email solarserviceindia.ssi@gmail.com.
Policy updates
This policy may be updated as the website, forms and service processes evolve.